Digital Channel Service

Financial Corporations Digital Service Channel Competitiveness Assessment

Understanding user’s Competitiveness about Four financial corporations’ Digital Service Channel, Suggest the improvement direction through expert’s analysis / Digital Channel such as PC, Web, Mobile

Card companies Digital Channel Usability Test

Conducting test about PC, Mobile, Web/App of Cards Digital Channel

SNS App. Using pattern Study

Researching SNS Using pattern of young users / Progress in casual condition, VOC & Insight Collection

TESCO-HomePlus Point card User Research

Improvement direction and Ideation through using pattern research of Point Card and Web, App

HP’s support forum Site Usability Test

Korean users’ UI Usability Test about HP’s support forum Site / Analyzing Using Pattern through Morae Software