Service

UX Research & Service Design

• UX Research Process

 

• Service Design Process

UI/GUI Design

• UI Process

 

• GUI Process

 Usability Test

• Domestic UT Process

 

 

• Global UT Process

 

Methodology

  • 1:1 User Test
  •  In-depth Interview
  • FGI (Focus Group Interview)
  • FGD (Focus Group Discussion)
  • STDS (State Transition Diagrams)
  • Expert Analysis/ Evaluation
  • Video Ethnography Analysis
  • Card Sorting
  • Cognitive Walkthrough
  • Online Survey
  • Insight Lab Panel

 

Product

• Product Process