Service


UX Research & Service Design

• UX Research Process • Service Design Process
UI/GUI Design

• UI Process
• GUI Process
Usability Test

• Domestic UT Process
• Global UT Process
• Methodology
- 1:1 User Test
- In-depth Interview
- FGI (Focus Group Interview)
- FGD (Focus Group Discussion)
- STDS (State Transition Diagrams)
- Expert Analysis/ Evaluation
- Video Ethnography Analysis
- Card Sorting
- Cognitive Walkthrough
- Online Survey
- Insight Lab Panel
Product

• Product Process