Service
UX Research & Service Design
• UX Research Process
• Service Design Process
UI/GUI Design
• UI Process
• GUI Process
Usability Test
• Domestic UT Process
• Global UT Process
• Methodology
- 1:1 User Test
- In-depth Interview
- FGI (Focus Group Interview)
- FGD (Focus Group Discussion)
- STDS (State Transition Diagrams)
- Expert Analysis/ Evaluation
- Video Ethnography Analysis
- Card Sorting
- Cognitive Walkthrough
- Online Survey
- Insight Lab Panel
Product
• Product Process